In the unfortunate event of a breakdown on the roadside or at your home or workplace, I am here to help make the situation as smooth and affordable as possible.

 

When you are in a safe location, please call me, and I will provide assistance and advice over the phone. 

 

I recommend having an alternative emergency breakdown service, such as AA or RAC, as a backup. This ensures you have support if you are stranded outside my area or if I am assisting another customer.

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"Good job done, very accurate in finding the problem and always explaining what was doing. Very good professional."

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I can usually offer local breakdown assistance, including a flat tow within ten miles, as well as phone advice.

 

For relatively simple issues, the AA or RAC can typically handle the situation. However, for more complex problems, these services might lack the specialised knowledge needed for diagnosing and repairing specific Mercedes models.

I can also assist AA or RAC patrols over the phone if needed. With modern technology, they can effectively act as my eyes and ears, and even my hands.

 

Alternatively, you have the option of being recovered directly to your home address, where you can then call me for further assistance.

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"Paul was really helpful and managed to fix the problem at a reasonable price and I have since used him again."

 

It is best practice to always use genuine Mercedes-Benz parts, including vehicle batteries. Mercedes batteries must meet specific ratings, as they are crucial to the electrical system and must match the specifications provided by Mercedes-Benz.

 

'MobiloLife' is a roadside assistance program from Mercedes-Benz, managed by Allianz Global Assistance. 

 

This service is complimentary when your vehicle is serviced by Mercedes-Benz. Note that it is a servicing requirement only, not applicable for repairs.