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  • Why choose Mobile Mercedes Mechanic?
    My service is unique in being very convenient and personal. My customers value their cars, their time; and they totally appreciate my one-to-one honest, reliable service. There’s also the added benefit of having me work on their vehicles right on their own doorsteps; openly, with nothing to hide in what I'm doing. I show exactly what’s going on, and I point out any new discoveries in real time. I’ll save you the trip to and from the dealer - and as a former Mercedes employee, you’ll receive the same standard of service directly from me at a cost savings of up to 50%.
  • What if my car is under warranty? If you service or work on my car will it invalidate my warranty?
    I can service vehicles that are still in warranty and not invalidate - *Please follow the link below for more info * The European Union legislation force in October 2003. https://webarchive.nationalarchives.gov.uk/20090609013744/http://www.berr.gov.uk/whatwedo/consumers/fact-sheets/page38070.html The legislation changes the way your vehicle may be serviced and repaired; it also grants you the freedom to choose 'Mobile Mercedes Mechanic' to service and repair your Mercedes, without invalidating the manufacturer’s warranty.
  • What about my service history book and service reminder?
    The Digital Service Booklet DSB is updated online or the Mercedes service booklet is stamped with my personal stamp of authenticity; stating that I’m a Mercedes-Benz specialist - complete with all of my contact details and contact information. This can also be useful to future owners. The service reminder in the instrument cluster is reset for notification of when the next service is due.
  • Why do cars need servicing?
    It’s essential that you protect your costly investment by having your car serviced, and you should therefore always have your vehicle serviced at regular intervals. Servicing your vehicle identifies problems that are current or in the beginning stage of developing; which can then be rectified or obliterated early on; prior to potentially escalating, or costing you a higher expense in the future. More importantly, it’s a good idea to have your car inspected periodically to ensure your own piece of mind; knowing that the vehicle you’re driving is in a safe condition whilst transporting your passengers, friends, family, and self.
  • Do you fit genuine Mercedes-Benz parts?
    I use only genuine Mercedes-Benz parts. These parts are of the best quality, they’re the most durable, and they’re also designed and manufactured by Mercedes-Benz. They come with a standard Mercedes parts warranty. Different types of parts have different warranty timescales.
  • How do you keep up with the latest technology for the new vehicles?
    As a professional independent specialist I have the very latest diagnostic software, which is constantly updated in order to be able to access the latest onboard computer systems. In addition I have direct access to technical databases where I’m able to look up any technical or maintenance queries if they should arise.
  • Can I watch you work?
    I have no problem with customers viewing what I’m doing and asking questions, however, at times I’ll need total concentration especially when working with complex situations and fault finding.
  • What about the weather?
    My mobile workshop is equipped with the relevant resources (in the form of a foldaway canopy and vehicle awnings), which enable me to work in most situations; i.e. wind and mild rain. In very rare circumstances - depending on the work required as well as the location, I may advise to reschedule our appointment for another day, or an alternative location. I provide my own needs, including electric and other requirements.

If you have a question that hasn't been answered below please get in touch.

What our customers are saying

Image by Nina Mercado

Paul did the job in a first class manner and was polite, informative and checked everything with absolute precision. I wouldn't hesitate to use or recommend him for any further work however complicated. 

Refreshing to at last meet a skilled and experienced Mercedes mechanic. As a female I am truly grateful to have found Paul. He will be my go to Mechanic from now on and I will be referring him to friends and family.

Slightly more than the average mechanic but the quality of work and explanation of exactly what was being done was excellent. His knowledge was excellent and I am already recommending his service to friends.

What our customers are saying

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